Privacy Policy

Lovely Connections ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and coaching services.

By using our services, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• Personal Identification Information: Name, email address, phone number
• Payment Information: Payment method used (Zelle or Cash App), reference notes, and payment status
• Coaching Information: Primary challenges, messages, and session feedback you choose to share
• Usage Data: How you interact with our website and materials
• Technical Data: IP address, browser type, and device information

We use your personal data for the following purposes:

• To provide and maintain our coaching services
• To process payments and confirm transactions
• To send you program materials, weekly emails, and session notifications
• To respond to your inquiries and provide customer support
• To send administrative information and updates about our services
• To improve our website and coaching offerings
• To comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers hosted by Railway. We use industry-standard encryption for data transmission and storage. Access to your personal information is restricted to authorized personnel only.

Your program materials are protected by a unique access token and email verification to prevent unauthorized access.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted third-party services (such as Resend for email delivery and Railway for hosting) who assist us in operating our business
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Restriction: Request that we restrict the processing of your data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

To exercise any of these rights, please contact us at devotedcreators@gmail.com.

Our website uses minimal cookies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly
• Preference Cookies: Remember your settings such as dark mode preference
• Analytics Cookies: Help us understand how visitors interact with our site

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account and contact information: retained while you are an active client and for up to 2 years afterward
• Payment records: retained for 7 years for tax and accounting purposes
• Session feedback and messages: retained for the duration of your engagement unless you request deletion
• Email logs: retained for 1 year for debugging and compliance

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: devotedcreators@gmail.com
• Business Name: Lovely Connections